Respect and Dignity
How do you rate the level of care, respect and dignity that the staff shows in interactions with residents and family members?
Quality of Life
How do you rate the facility and staff's ability to meet the daily needs of the residents (such as transportation and dining), and provide residents with opportunities for social interaction (such as group activities)?
1. Poor
- The facility does not provide any transportation options; there is limited or no public transportation
- There are virtually no organized social activities like playing card games, music, or outside guests
- The staff make no efforts to break up the day-to-day monotony with any type of social activities or guests
- There are no personal amenities available on site or via provided transportation (such as a recreation room, hair salon, computer center, or shopping)
- The food provided is terrible
3. Average
- The transportation options available are average for this type of facility
- There are occasional opportunities for residents to take short trips outside the facility
- The staff provides organized social activities on occasion
- There is are a few amenities available to the residents on site or via transportation provided (such as a recreation room, hair salon, entertainment, or shopping)
- The qualify of food is reasonable for this type of facility
4. Good
- There are convenient transportation options available
- There are frequent opportunities for residents to take short trips outside the facility, as well as options to participate in social activities within the facility
- The staff provides regularly scheduled, organized social activities
- There is a good selection of amenities available to the residents (such as a recreation room, hair salon, and other entertainment)
- The food served is better than expected for this type of facility
5. Excellent
- There are convenient transport options available; the staff help coordinate times for the residents
- There are frequent opportunities for residents to take short trips outside the facility;
The staff are very creative in the types of social activities available and do an excellent job in getting the residents involved
- The facility offers amenities on site or nearby (such as a hair salon, recreation area, place of worship, indoor/outdoor common areas)
- The food served is very good for this type of facility
Quality of Care
How do you rate the facility's ability to meet the physical and medical needs of the residents?
Recommendation
Would you recommend this senior living facility to others?
1. Definitely Not Recommend
I was very dissatisfied, and would not recommend this facility to anyone
2. Likely Not Recommend
I was not pleased, and likely would not recommend this facility to anyone
3. Possibly Recommend
This facility provides an adequate level of care, but not enough for me to give a confident recommendation
4. Recommend
Overall, this facility provides good care and I would recommend it to others
5. Definitely Recommend
This facility is excellent, and I wouldn't hesitate to recommend it to others
Who is the resident?
From the list, please choose your relationship to the resident of the facility.
What type of care?
What type of care is/was the resident receiving at this facility?
Length of stay
How long is/was the resident's stay at the facility?
Additional Comments
He had to share a room with another gentleman. The whole place smelt like urine. The very next day we went over and checked on him. He was so sick, he was still in bed. I told them I was taking my father and they actually tried telling me I could not take him, that we had signed papers. I told them they were going to release him one way or the other. I had to call 911 and request a ambulance to pick my father up. They took him to the hospital and he was diagnosised with pneumonia.