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Senior Living Reviews


You are reading a review for:

CLEAR CREEK CARE CTR
WESTMINSTER, CO

3/31/2009 - ARVADA, CO


1.0 overall

Respect and Dignity

How do you rate the level of care, respect and dignity that the staff shows in interactions with residents and family members?
1. PoorExpand for details
  • Staff members treat residents harshly
  • Family member requests regarding the needs of the resident are consistently ignored
  • The staff does not check on the residents on a regular basis throughout the day
  • Residents seem to get minimal attention for basics such as personal hygiene, meals, and medicine
3. AverageExpand for details
  • Some staff members do fairly well in how they care for and interact with the residents
  • Family members are treated with normal respect; issues raised by family members are often resolved, though sometimes not as quickly as the family would like
  • Staff members check on the residents regularly, but not as often as family members would like
4. GoodExpand for details
  • Most of the staff members interact with and care for residents in a caring and respectful manner
  • Family members are encouraged to visit and are treated with respect; issues raised by family members are typically resolved in a timely manner
  • Staff members frequently check on residents
5. ExcellentExpand for details
  • The staff is great and provides outstanding levels of care and respect
  • Family members are welcomed as guests by the staff; issues raised by family members are handled respectfully and resolved efficiently
  • Staff members routinely and frequently check on residents

Quality of Life

How do you rate the facility and staff's ability to meet the daily needs of the residents (such as transportation and dining), and provide residents with opportunities for social interaction (such as group activities)?
1. PoorExpand for details
  • The facility does not provide any transportation options; there is limited or no public transportation
  • There are virtually no organized social activities like playing card games, music, or outside guests
  • The staff make no efforts to break up the day-to-day monotony with any type of social activities or guests
  • There are no personal amenities available on site or via provided transportation (such as a recreation room, hair salon, computer center, or shopping)
  • The food provided is terrible
3. AverageExpand for details
  • The transportation options available are average for this type of facility
  • There are occasional opportunities for residents to take short trips outside the facility
  • The staff provides organized social activities on occasion
  • There is are a few amenities available to the residents on site or via transportation provided (such as a recreation room, hair salon, entertainment, or shopping)
  • The qualify of food is reasonable for this type of facility
4. GoodExpand for details
  • There are convenient transportation options available
  • There are frequent opportunities for residents to take short trips outside the facility, as well as options to participate in social activities within the facility
  • The staff provides regularly scheduled, organized social activities
  • There is a good selection of amenities available to the residents (such as a recreation room, hair salon, and other entertainment)
  • The food served is better than expected for this type of facility
5. ExcellentExpand for details
  • There are convenient transport options available; the staff help coordinate times for the residents
  • There are frequent opportunities for residents to take short trips outside the facility; The staff are very creative in the types of social activities available and do an excellent job in getting the residents involved
  • The facility offers amenities on site or nearby (such as a hair salon, recreation area, place of worship, indoor/outdoor common areas)
  • The food served is very good for this type of facility

Quality of Care

How do you rate the facility's ability to meet the physical and medical needs of the residents?
1. PoorExpand for details
  • The level of medical and physical care provided by this facility is much lower than you would expect from this type of facility
  • The facility does not have the amount of staff and equipment to provide adequate physical and medical for its residents
  • The physical care (such as bathing) provided to the residents is very poor
  • The facility seems to frequently not have enough trained medical and physical care staff
3. AverageExpand for details
  • The facility offers the type of physical and medical care you would expect for this type of facility
  • The facility has adequate staff and equipment to provide an average level of physical and medical care for its residents
  • The physical care (such as bathing) provided to the residents is average
  • The facility seems to have an adequate staff with medical and physical care training
4. GoodExpand for details
  • The facility offers better physical and medical care than you would expect for this type of facility
  • The facility has the staff and equipment so to enable it to provide a high level of physical and medical care for its residents
  • The physical care (such as bathing) provided to the residents is high
  • The facility consistently is staffed with individuals with proper medical- and physical-care training
5. ExcellentExpand for details
  • The facility offers outstanding physical and medical care when compared to similar types of facilities
  • The facility has the staff and equipment to enable it to provide the highest level of physical and medical care for its residents
  • The physical care (such as bathing) provided to the residents is outstanding
  • The facility consistently is staffed with individuals with proper medical- and physical-care training
  • A resident can have nearly all of her medical and physical needs met at this facility

Recommendation

Would you recommend this senior living facility to others?
1. Definitely Not RecommendExpand for details
I was very dissatisfied, and would not recommend this facility to anyone
2. Likely Not RecommendExpand for details
I was not pleased, and likely would not recommend this facility to anyone
3. Possibly RecommendExpand for details
This facility provides an adequate level of care, but not enough for me to give a confident recommendation
4. RecommendExpand for details
Overall, this facility provides good care and I would recommend it to others
5. Definitely RecommendExpand for details
This facility is excellent, and I wouldn't hesitate to recommend it to others

Who is the resident?

From the list, please choose your relationship to the resident of the facility.
Parent

What type of care?

What type of care is/was the resident receiving at this facility?
Assisted Living

Length of stay

How long is/was the resident's stay at the facility?
Less than 6 months

Additional Comments

He had to share a room with another gentleman. The whole place smelt like urine. The very next day we went over and checked on him. He was so sick, he was still in bed. I told them I was taking my father and they actually tried telling me I could not take him, that we had signed papers. I told them they were going to release him one way or the other. I had to call 911 and request a ambulance to pick my father up. They took him to the hospital and he was diagnosised with pneumonia.