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Real Estate Agent Reviews


You are reading a review for:

CHARLES F SPURLOCK
COLDWELL BANKER RESIDENTIAL BK
VIENNA, VA

4/13/2009 - STERLING, VA


5.0 overall

Knowledge and Experience

What level of knowledge and experience did the real estate agent demonstrate?
1. Minimal knowledge / experienceExpand for details
  • It appeared to me that the agent either did not know or did not understand many essential details of the real estate business.
  • I felt I knew more about real estate than the agent did.
2. Basic knowledge / experienceExpand for details
  • It was clear that the agent was new in the business.
  • I was disappointed that the agent couldn’t answer what I thought were typical questions.
  • I was not confident that the agent had enough experience to complete the transaction.
3. Adequate knowledge / experienceExpand for details
  • The agent lacked in-depth knowledge in some areas, but overall was able to answer my questions and draw upon past experience.
  • Her level of knowledge was about what I expected from a real estate agent.
  • I felt like the agent had enough experience for the transaction to succeed.
4. Substantial knowledge / experienceExpand for details
  • The agent’s knowledge made me feel comfortable about the transaction.
  • She had a depth of experience with this kind of transaction.
  • I felt that her knowledge and experience were assets that worked in my favor.
5. Superior knowledge / experienceExpand for details
  • The agent thoroughly understood all the elements of the transaction.
  • She answered questions that I didn’t even know I had.
  • I felt fortunate to have had a real estate agent with this much experience and knowledge.

Communication

How do you rate your real estate agent's responsiveness and ability to communicate with you?
1. No communicationExpand for details
  • I could not directly reach the agent, and the messages were not returned in a timely manner.
  • had to make several attempts before hearing back from the agent.
2. Minimal communicationExpand for details
  • The agent was often difficult to reach, but was attentive when we finally made contact.
3. Adequate communicationExpand for details
  • The agent responded to me in a reasonable time frame.
4. Strong communicationExpand for details
  • The agent was easy to contact and was responsive to my questions
  • The agent was able explain the process in ways I understood.
5. Outstanding communicationExpand for details
  • I was able to reach the agent directly, and the agent always responded quickly.
  • The agent was proactive in keeping me informed throughout the process.

Trust

How do you rate your level of trust in your real estate agent to work in your best interest?
1. No trustExpand for details
  • The agent showed little or no interest in fulfilling her obligation to work in my best interest.
2. Low level of trustExpand for details
  • Instead of working in my best interest, the agent appeared to be mored focused on completing a deal.
3. Average level of trustExpand for details
  • The agent appeared to be equally focused on my interest and her interest.
4. High level of trustExpand for details
  • The agent always considered my needs and interest.
5. Complete trustExpand for details
  • The agent demonstrated a commitment to work in my best interest throughout the transaction.

Closing Skills

How do you rate your real estate agent's ability to prepare for the closing of your transaction?
1. Not preparedExpand for details
  • I was surprised that we were able to close due to the fact that we were so poorly prepared.
2. UnderpreparedExpand for details
  • There was last-minute scrambling in order to complete the closing.
3. Adequately preparedExpand for details
  • The agent was ready for the closing, but had not adequately informed me about the closing process or how long it would take.
4. Well preparedExpand for details
  • The agent was well prepared and had done a good job of informing me of how everything would proceed.
5. Completely preparedExpand for details
  • The agent was very well prepared and origanized for the closing and had fully informed me of what would happen at the closing.
Not applicableExpand for details
  • The agent did not assist me with a closing.

Recommendation

How likely would you recommend this real estate agent to others?
1. Definitely not recommendExpand for details
  • I was very dissatisfied with the experience, and would not recommend this agent to anyone.
2. Likely not recommendExpand for details
  • I was not pleased with the experience, and likely would not recommend this agent to anyone.
3. Possibly recommendExpand for details
  • The agent provided an adequate level of service, but not enough for me to give a confident recommendation.
4. RecommendExpand for details
  • The agent did well overall. I would recommend this agent to others.
5. Definitely recommendExpand for details
  • The agent did an excellent job all around, and I would certainly recommend her to others.

What Type of Transaction?

For what type of transaction did you hire this real estate agent?
Buy property

What Type of Property?

What type of property was involved in the transaction?
Residential Property

Additional Comments

A highly skilled and diligent real estate agent. Trustworthy and always focused on his clients best interests.
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