Quality of Work
How do you rate the quality of this contractor’s finished product?
Communication
How well did this contractor listen to what you wanted and explain to you how the project was progressing?
Estimate Accuracy
How did the final cost of the job compare to the initial estimate, taking into account changes during the project?
Reliability
How do you rate this contractor’s ability to keep to the timetable agreed to prior to the project starting?
1. Totally Unreliable
<ul><li>The contractor must have completely forgotten the schedule we had agreed to.</li>
<li>He never arrived at the job site on the days we agreed.</li>
<li>He was extremely late starting and/or finishing the job.</li></ul>
2. Unreliable
<ul><li>The contractor appeared at the job site some days, but not others.</li><li>He was late starting and/or finishing the job.</li><li>He seemed to only show up if he was done with other higher priority projects.</li></ul>
3. Somewhat Reliable
<ul><li>The contractor showed up most days as expected.</li><li>The contractor made good progress when on the job site. </li><li>He started and finished the job roughly within the time frame he had given me.</li></ul>
4. Reliable
<ul><li>The contractor was on the job site nearly every day we agreed to.</li><li>He made good progress on the job while he was on site.</li><li>He started and finished the job pretty much on time.</li></ul>
5. Extremely Reliable
<ul><li>The contractor was always on site on days we agreed, and put in extra work to ensure that the project remained on schedule.</li>
<li>He finished on time or ahead of schedule.</li>
<li>The contractor went the extra mile to keep to the timetable.</li></ul>
Safety and Organization
How do you rate this contractor’s preparation, attention to detail, and safety?
Recommendation
Would you recommend this contractor to others?
Type of Project
Which if these best describes the project this contract worked on for you?
Bids
How many other contractors bid on the project?
Additional Comments
Keith did an incredible job completing our basement. The workmanship is excellent. He got the project complete on time and near budget when taking into account the things we changed along the way. His sub-contractors did a great job too, including the plumbing and painting crew. He might cost a bit more, but it is worth it.